Get information, documentation, videos and more for your specific product. Ask the Community. Need to Contact Support? See Support Options. Contact Support. Select a product or category below for specific instructions. This will almost always be the same as the device's IP address, except with a 1 instead of the final group of numbers. For example, if any device on your network has an IP address of If you have the correct gateway, you should reach information about your router.
Set the DNS. Use the same DNS setting as your computer, or the same value as you entered under Gateway. Alternatively, search online for "public DNS" for more options.
Contact the manufacturer. If your device still won't connect with these settings, contact technical support at the company that made the device.
Stan Kats Professional Technologist. Stan Kats. Are the last four digits ? That's the subnet mask for most consumer class devices, so it'd make sense if you see the same subnet mask on multiple devices. Yes No. Not Helpful 0 Helpful 0. It's going to be different from operating system to operating system. But if you have two Windows computers, for example, it should be the same. Go into your system preferences and select "networks. There should be a tab for IP addresses in that window.
Your subnet mask will be listed there alongside the IP. In the command prompt, just enter "IP config" and that will pull up the IP and subnet mask. Not Helpful 1 Helpful 0. Not Helpful 15 Helpful 5. DNS stands for domain name system. Your device connects to another device that serves it records to look up the addresses of other devices. These are called DNS settings. Not Helpful 0 Helpful 2. Just type "ipconfig" in a cmd prompt. Once you've downloaded it, open the program and type in "ipconfig.
This will display your network info including your Default Gateway. Take that default gateway address and input it into your web browser's address bar. This should take you to the router's configuration page. From here you should have a WiFi tab or settings option where it will let you change the password among other settings. Note: If you don't know the initial password of the WiFi connection it is usually printed on the bottom of the router.
Not Helpful 0 Helpful 1. If it's a personal router at home or a very small business it's most likely [ Not Helpful 3 Helpful 3. You can tell if someone else is using your IP address if you: 1.
Open Command Prompt 2. Type ''ipconfig'' 3. Select Start , then type settings. Choose the network for which you want to change the settings. Note: To install IPv4, run Command Prompt as an administrator, type netsh interface ipv4 install , and then press Enter. Choose the network you want to change the settings for, then select Properties. In Windows 8. In the search box, type adapter , and then, under Network and Sharing Center , select View network connections.
Right-click the connection that you want to change, and then select Properties. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
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